Basically , every _ Complainants at Komnas HAM have rights as following :
To do good consultation _ through phone to number (021) 3925230 ext 126 or come direct direct to office Komnas HAM which is located at Jl. Latuharhary No. 4B Menteng , Central Jakarta
Complainant who submitted file complaint by direct and case not yet once complained to Komnas HAM has the right get sign receipt , agenda number , and receipt Report
Complainant entitled ask development handling complaint , ok through phone or come direct
Get guarantee will secrecy identity complainant and evidence other as well as related parties _ with Theory complaint
Get service reception complaint without requested cost or levy in form whatever good in the form of goods and/ or service[43]
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- Complaint Mechanism at KOMNAS HAM
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Figure 2. Complaint Mechanism at KOMNAS HAM
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