(i) the name and contact details (Telephone / Mobile Nos. as also email address) of the Grievance Redressal Officer who can be approached for resolution of complaints against the NBFC-P2P.Â
(ii) that if the complaint / dispute is not redressed within a period of one month, the participant may appeal to the Customer Education and Protection Department of the Bank."
Berarti, tanggung jawab menanggapi masalah yang dihadapi lender dan/ borrower bukan hanya di setiap perusahaan P2P lending, tapi juga dipegang oleh Reserve Bank of India.Â
Demikianlah analisis yang sederhana tentang secuil dari pengaturan P2P lending di India.Â
Semoga apa yang dibagikan di sini bermanfaat bagi kita semua.Â
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