CRM PT Indofood

Laudon,_Kenneth C. & P. Laudon,_Jane, (2016),  Management_Information Systems: Managing_the Digital_Firm (14th_edition): Pearson_Education Limited.

O’Brien, James A. &  Marakas, George M. (2011), Management Information Systems (10th Edition): McGraw-Hill/Irwin, New York, USA

Turban,_Efraim & Volonino,_Linda, (2011),  Information_Technology for 8 th Management: Improving_Strategic and Operational_Performance Edition.: John_Wiley & Sons Inc.,  USA.

Universitas Pamulang. 2002. Sistem Informasi Perusahaan. Modul Digital, 46 – 54, Pamulang: Tangerang Selatan.

Zoho, 2022,  What Is CRM, Jakarta: Indonesia https://www.zoho.com/id/crm/what-is-crm.html

PT Indofood Sukses Makmur Tbk., Annual Report. 2012-2014 http://repository.unpar.ac.id/bitstream/handle/123456789/1129/Bab5%20-%20Daftar%20Pustaka%20-%201213062sc-p.pdf?sequence=7&isAllowed=y

Reviewer   : Heri Iswanto, S,kom, M.M.

NIDN        : 0406098105