4.REFERENSI / DAFTAR PUSTAKA
Adhi Nugroho, Stevan (2008). Business Intelligence. From http://stevan777.wordpress.com/2008/01/03/paper-business-intelligence/. 3 January 2008.
Adhi Tama, Bayu (2009). Implementasi Teknik Data Mining di Dalam Konsep Customer Relationship Management. 14 November 2009.
D J. Power (2002). A Brief History of Decision Support Systems, DSSResources.com.
Xu, M. and Walton, J. (2005). “Gaining Customer Knowledge Through Analytical CRM,” Industrial Management & Data System, Vol.105 No.7. pp 955-977.
Baca konten-konten menarik Kompasiana langsung dari smartphone kamu. Follow channel WhatsApp Kompasiana sekarang di sini: https://whatsapp.com/channel/0029VaYjYaL4Spk7WflFYJ2H
Beri Komentar
Belum ada komentar. Jadilah yang pertama untuk memberikan komentar!