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Muhebullah Jamali
Muhebullah Jamali Mohon Tunggu... Pelajar Sekolah - masters of Human Resources Development at Airlangga University

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Ilmu Sosbud

Balancing Act: Pointing the TikTok Ban in Indonesia- Innovation, Regulations and The Future of Social Commerce

3 Desember 2023   16:43 Diperbarui: 3 Desember 2023   16:51 84
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Introduction:

The TikTok app, which was originally intended only for entertainment purposes, became more and more popular, which led to the events of the TikTokShop case in Indonesia. By opening TikTok shops, entrepreneurs and small businesses took advantage of the platform's enormous user base. These stores made it easy for customers to go from viewing interesting content to purchasing items that were highlighted in quick films. But the uncontrolled nature of these TikTok stores worries the Indonesian government more and more. There were worries about the ubiquity of fake goods, tax dodging, and the lack of sufficient consumer safeguards in this emerging e-commerce paradigm. The government responded to these problems by enacting regulations that specifically target TikTok shops in an effort to resolve the issues and guarantee a more transparent and safer online marketplace. The regulations required sellers to abide by current consumer protection laws and included measures such as strict authenticity checks for products and tax guidelines. This regulatory action was a major development in the continuing discussion about how best to protect consumers while promoting innovation in the fast-paced world of social media-driven e-commerce.

Government regulations that prohibit TikTok shops

In response to the perceived risks and difficulties linked to the unregulated nature of this new type of e-commerce, the Indonesian government passed laws that forbid TikTok shops. By establishing a framework for improved governance within the TikTok shop ecosystem, these regulations sought to address a number of important issues:

Product Authenticity Verification: Regulators put policies in place to guarantee that goods offered for sale on TikTok marketplaces are real. Sellers had to go through more stringent verification procedures, which helped to lower the number of fake products and dishonest business practices.

Tax Guidelines: The regulations provided detailed guidelines for TikTok shop owners to comply with when it comes to paying taxes, in an effort to address issues around tax evasion. The aim of this was to guarantee that vendors pay their fair share of taxes to the government and to increase transparency in financial transactions.

Regulation of Consumers: The government stressed that TikTok stores must abide by current regulations protecting consumers. Measures to protect customers from dishonest business practices, deceptive advertising, and other transgressions frequently connected to unregulated e-commerce platforms were included.

Data Security and Privacy: Regulations most likely addressed issues with data security and user privacy because TikTok shops are digital businesses. It is possible that sellers were mandated to follow certain data protection guidelines in orders to guarantee the safe processing of consumer data.

Cooperation with Regulatory Authorities: TikTok, the platform provider, and Indonesian regulatory authorities may have benefited from the regulations' encouragement of cooperation. This partnership would probably entail information exchanges and proactive measures to deal with new issues that arise in the TikTok shop environment.

The general objective of these laws, despite the fact that the specifics may differ, was to reduce the risks connected with TikTok shops in order to establish a more transparent and safer online marketplace. However, stakeholders have differing views about how the ban will affect entrepreneurship, innovation, and consumer protection, raising questions about the efficacy and implications of these regulations.

Positive or negative impact arguments:

There have been both positive and negative effects from Indonesia's ban on TikTok stores. Positively, the regulatory action takes care of important consumer protection concerns. The government wants to protect consumers from fraudulent activity, fake products, and dishonest advertising that could flourish in an unregulated online marketplace by enforcing strict regulations. This action is in line with the overarching objective of protecting online consumers' welfare and promoting a safe marketplace.

Furthermore, one benefit of the prohibition is its emphasis on tax compliance. The government wants to reduce tax evasion within the TikTok shop ecosystem, so it's setting clear taxation guidelines. In addition to increasing the country's revenue, this creates an even playing field for businesses and guarantees that they meet their financial obligations to the government. This makes the ban a step in the direction of developing a more transparent and accountable corporate environment.

On the other hand, detractors contend that the prohibition may inhibit creativity and limit opportunities for entrepreneurship. Small companies and independent artists now have a distinctive way to market and sell their goods to a large audience through TikTok shops. The direct ban runs the risk of stifling the development of creative business strategies that take advantage of the fusion of social media and online shopping. A more nuanced strategy that involves cooperation between industry players and the government could strike a balance between the promotion of entrepreneurial endeavors and the necessity of protecting consumers. The effectiveness of the prohibition ultimately depends on striking the correct balance between regulation and the promotion of a dynamic and creative e-commerce environment.

Conclusion:

In conclusion, Indonesia's government's proactive response to address justifiable concerns about tax compliance and consumer protection in the context of the rapidly changing social media-driven e-commerce sector is reflected in the ban on TikTok shops. Although the measures are intended to give online shoppers a sense of security and transparency, there is also an acknowledgment of possible disadvantages. There are concerns about how to strike a balance between regulation and promoting a dynamic business environment because of the possibility of stifling innovation and impeding entrepreneurial opportunities, especially for small businesses. In order to shape the future of online marketplaces in Indonesia and elsewhere, it is imperative that a nuanced approach be found that addresses the identified issues without stifling the innovative spirit of emerging e-commerce models. This is where the debate lies.

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