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Muhebullah Jamali
Muhebullah Jamali Mohon Tunggu... Pelajar Sekolah - masters of Human Resources Development at Airlangga University

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Ilmu Sosbud

Balancing Act: Pointing the TikTok Ban in Indonesia- Innovation, Regulations and The Future of Social Commerce

3 Desember 2023   16:43 Diperbarui: 3 Desember 2023   16:51 84
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Introduction:

The TikTok app, which was originally intended only for entertainment purposes, became more and more popular, which led to the events of the TikTokShop case in Indonesia. By opening TikTok shops, entrepreneurs and small businesses took advantage of the platform's enormous user base. These stores made it easy for customers to go from viewing interesting content to purchasing items that were highlighted in quick films. But the uncontrolled nature of these TikTok stores worries the Indonesian government more and more. There were worries about the ubiquity of fake goods, tax dodging, and the lack of sufficient consumer safeguards in this emerging e-commerce paradigm. The government responded to these problems by enacting regulations that specifically target TikTok shops in an effort to resolve the issues and guarantee a more transparent and safer online marketplace. The regulations required sellers to abide by current consumer protection laws and included measures such as strict authenticity checks for products and tax guidelines. This regulatory action was a major development in the continuing discussion about how best to protect consumers while promoting innovation in the fast-paced world of social media-driven e-commerce.

Government regulations that prohibit TikTok shops

In response to the perceived risks and difficulties linked to the unregulated nature of this new type of e-commerce, the Indonesian government passed laws that forbid TikTok shops. By establishing a framework for improved governance within the TikTok shop ecosystem, these regulations sought to address a number of important issues:

Product Authenticity Verification: Regulators put policies in place to guarantee that goods offered for sale on TikTok marketplaces are real. Sellers had to go through more stringent verification procedures, which helped to lower the number of fake products and dishonest business practices.

Tax Guidelines: The regulations provided detailed guidelines for TikTok shop owners to comply with when it comes to paying taxes, in an effort to address issues around tax evasion. The aim of this was to guarantee that vendors pay their fair share of taxes to the government and to increase transparency in financial transactions.

Regulation of Consumers: The government stressed that TikTok stores must abide by current regulations protecting consumers. Measures to protect customers from dishonest business practices, deceptive advertising, and other transgressions frequently connected to unregulated e-commerce platforms were included.

Data Security and Privacy: Regulations most likely addressed issues with data security and user privacy because TikTok shops are digital businesses. It is possible that sellers were mandated to follow certain data protection guidelines in orders to guarantee the safe processing of consumer data.

Cooperation with Regulatory Authorities: TikTok, the platform provider, and Indonesian regulatory authorities may have benefited from the regulations' encouragement of cooperation. This partnership would probably entail information exchanges and proactive measures to deal with new issues that arise in the TikTok shop environment.

The general objective of these laws, despite the fact that the specifics may differ, was to reduce the risks connected with TikTok shops in order to establish a more transparent and safer online marketplace. However, stakeholders have differing views about how the ban will affect entrepreneurship, innovation, and consumer protection, raising questions about the efficacy and implications of these regulations.

Positive or negative impact arguments:

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