A virtual office is chosen because it gives the users much flexibility in terms of time and money so that they can run their business more effectively and efficiently. The virtual office has been helping a lot of companies from various sizes and industries to grow.
The virtual office itself can be defined as companies that may not have a fixed location so that they choose to use the virtual office so that they can run their business from other places, such as from home. From the virtual office, companies can get a prestigious company address and other benefits.
The best advantage from using the virtual office services is its ability to perform daily business activities. The tasks are handled by virtual secretary and receptionist—or in short you can call them as virtual staff. In this article, we will show you what virtual staff can do to assist the companies and take part in their growth.
#1—Mails and Parcels Collecting
Having an address in a prestigious location make your company more reliable. One of the benefits is your partner can easily send their mails and parcels to you with your virtual office address and they will be collected by the secretary and the receptionist. After receiving the mails and parcels, the secretary will inform you directly by email.
There are 2 options to collect your mails and parcels. First, you can choose to collect them at our office during working hours and the second, the secretary will forwad your mails and parcels to your address. The virtual office provider ensures the companies that the virtual staff will always let the companies know everytime mails and parcels arrive in the virtual office.
#2—Calls Handling and Forwarding
Beside of the mails and parcels, phone calls also need to be managed. Every company that agrees to use the virtual office services will get a dedicated local phone number with their company’s name registered for the number. During office hour, the secretary and the receptionist will answer the incoming phone calls on the behalf of each of the companies. So, the company will never miss a call. Likewise, the secretary and the receptionist will pass the call to your personal phone number if it necessary. If you are not around, they can leave messages to the virtual staff and the staff will inform you by email. It is so helpful because you don’t need to worry that any important calls will be missed.
#3—Fax Services
The virtual office also provides a fax service. After the fax is received, the virtual staff will inform you immediately. The virtual staff will forward the fax to you by email and keep the original document on your behalf. You can also request the virtual staff to send the original document to your address.
#4—Helping the Company to Fix Technical Problems
