Liu, C., & Zhang, Y. (2021). Training healthcare professionals to enhance patient-centered communication: A randomized controlled trial. Patient Education and Counseling, 104(5), 1072--1078. DOI: 10.1016/j.pec.2020.11.024
O'Hagan, S., Manias, E., Elder, C., Pill, J., Woodward-Kron, R., McNamara, T., & Webb, G. (2014). What counts as effective communication in nursing? Evidence from nurse educators and clinicians' feedback on nurse interactions with simulated patients. Journal of Advanced Nursing, 70(6), 1344-1355.
Baca konten-konten menarik Kompasiana langsung dari smartphone kamu. Follow channel WhatsApp Kompasiana sekarang di sini: https://whatsapp.com/channel/0029VaYjYaL4Spk7WflFYJ2H