Discussion
PLUSME is a digital-based COVID-19 preference application that focuses on giving information on convalescent plasma donors, comprising donor availability, data on those who fit the requirements, and donor processes. PLUSME aims to provide sufficient convalescent blood in order to rescue the COVID-19 patient. There are three features on PLUSME which are 1) Recipient; 2) Donate; 3) Consultation; and 4) Volunteer. These features are designed to help users experience the best service for convalescent plasma donation.
PLUSME will be integrated with cloud computing systems to collect and gather databases of the Post-COVID-19 patient. The Post-COVID-19 patient is obligated to fill the form. Patients are considered volunteers, so it is fully their choice to fill the form. By adopting Artificial Intelligence (AI), the data will be screened according to the requirement for blood transfusion. The PLUSME databases will be easier for users who need a convalescent plasma.
It is more efficient than the IRC system that asks the patient to bring a doctor's appointment to IRC. The PLUSME information system will also help the health worker to easily check the document online and announce the verification process all in one application. The registration process will be automatically using barcodes to make it simple in order to ease recipient requests to be processed as soon as possible.
According to Indraswara (2021), the need for convalescent plasma for COVID-19 therapy is high in Indonesia, even the Indonesian Red Cross is needed to anticipate those highly demanded needs. It shows that Indonesian citizens are aware of convalescent plasma and a tool to help them find the convalescent plasma would be a good way to help them to fulfill their needs. PLUSME enables users to look for a convalescent plasma that is also integrated with Indonesian Red Cross (IRC) data. PLUSME will cooperate with IRC in order to collect and gather convalescent plasma data. IRC health workers would update the data in PLUSME so recipient candidates can check what convalescent plasma is available currently.
The "Recipient" feature provides simple steps for the recipient candidate to start from choosing the IRC, check for availability, and upload the data requirements. Then, candidates will get a status on their profile which shows that their requests are in the process to be verified by IRC. The application will send a notification to the user if the status is updated. If the received request is accepted and verified, they will receive a barcode to be scanned by the IRC health worker to the final confirmation at the IRC hub before transporting the convalescent plasma. Not only helping the recipient, but the "Recipient" feature also helps the IRC to collect and also provides an integrated online database that helps in the recipient verification process.
Indonesia is in need of convalescent plasma donors. The "Donate" feature makes possible connections between donors and IRC. The "Donate" feature simplifies the donor register process to do a blood screening test by choosing the time schedule that has been prepared by IRC. This flexible system makes our donor candidates more likely to participate in donations. PLUSME wants to give the best experience for users, so being simple and flexible is important for PLUSME.
All donator data are gathered in one integrated online database which creates an efficient system for all donors and IRC health workers themselves. The "Donate" feature also brings innovation by adding a barcode scanner in the feature. The barcode helps to verify and identify the users easily and effectively when it comes to sign-in at IRC for attending the blood screening test. The effectiveness of verifying donor candidates makes it easier for both donor candidates and IRC workers while also increasing data safeness.
The poor number of donors is one of the biggest problems for establishing an effective convalescent plasma therapy. Many factors affect people not take part in blood donor programs. One of it occurs from the internal of the donor candidate which is the feeling of fearness. In this pandemic era, people become more aware of their health and it makes them protect themselves to prevent the infections of COVID-19. This situation makes many people feel doubt about their safety when they do a blood donation because of the fear of the possibility of catching COVID-19 (Indrawati, 2020). Realizing how this situation affects the convalescent plasma therapy process, PLUSME made a feature named "Consultation".
The "Consultation" feature provides health advice for recipients and donors in the form of online consultation with doctors. By providing a place between donor candidate or recipient and consultant to communicate, this feature can increase the user willingness to be a convalescent plasma donation and also for those who already be a donor, Consultation can be a place to consulate any problem that occurs after the donator performs a convalescent plasma donation. "Consultation" feature build  consumer trust in PLUSME that will operate in the health government standard.
The application will be maximized if it is supported by many stakeholders, comprising:
- IRC and Hospital
