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Creating Value for Target Customers

15 Januari 2023   23:00 Diperbarui: 15 Januari 2023   23:00 284
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Ruang Kelas. Sumber Ilustrasi: PAXELS

CREATING VALUE FOR TARGET CUSTOMERS

What is Market Segmention?

Reporting from the book by (Kotler P. Armstrong G. Harris L.C. He H,2020) Market segmentation is dividing the market into distinct groups of consumers who have abnormal needs, characteristics, or behavior, and who may aspire to separate trading patterns or mixes.

While targeting the market itself is evaluating each market the impact of section quotations and selecting single or more chapters to serve.

There are a number of types of Consumer Market Segmentation, namely:

1. Geographic Segmentation

Dividing the market into odd geographic divisions, such as countries, states, regions, counties, cities or even neighborhoods.

2. Demographic Segmentation

Dividing the market works according to reasons such as age, life span, gender, overtime pay, occupation, education, religion, ethnicity, and generation.

3. Gender Segmentation

Dividing the market has an odd turn based on gender.

4. Revenue Segmentation

Splitting the market served odd overtime payouts.

5. Psychographic Segmentation

Market splits act as odd chapters based on life conversations or personality traits.

6. Behavioral Segmentation

Dividing the market into chapters based on knowledge, attitudes, performance of a piece of equipment, or customer expectations of a piece of equipment.

7. Event Segmentation

Dividing the market into chapters determines the opportunity for consumers to get ideas before buying, whether to make a purchase or use the goods purchased.

8. Benefit Segmentation

Dividing the market served by chapters ensures the different advantages that customers seek from equipment.

9. Business Market Segmentation

Consumer and commercial marketers use a multitude of reasons for which directions towards segmenting the market are attempted. Commercial buyers can be segmented by geographic demographics (industry, company benchmarks), or on the basis of benefits sought, user stage, execution stage, and loyalty stage. But commercial retailers also serve a number of additional reasons, such as consumer nature of operations, buying approaches, situational factors and personal characteristics

10. International Market Segmentation

Mayapada market can also be segmented based on economic factors. The nations of the world can be grouped according to the overtime ratio of citizens or the circulation of the economy as a whole. The economic structure of a world adapts to the equipment and service wants of its population and therefore the trading opportunities it offers.

Requirements for effective segmentation

  • Measurable. Episode size, purchasing power and curriculum vitae can be measured.
  • Accessible. Market segments can be reached and served practically.
  • Large. The market segment is quite scenario or enough to be served. Segment should be the largest homogeneous institutions that meet are worth pursuing plus a customized trading schedule. It won't pay, for example, to automakers to develop automakers especially to families that are over seven feet tall.
  • Distinguishable. Segments are conceptually distinguishable and respond foreignly to and factors foreign trade schedule. If the male and female serve add the same rules to willingness to trade light solution, making sense of not creating an isolated episode.
  • Actionable. Practical programs can be devised to frown upon and attend to episodes. For example, even though a single ceding cruise consortium saw seven episodes of the market, its staff too ceding to developing a separate trading schedule for each episode.

Choosing A Target Market Segment

Quoting Investopedia, the target market or target market is a group of people who have been identified as potential consumers of a product based on similar characteristics such as age, income, and style.

Undifferentiated marketing

Undifferentiated marketing is where a company chooses to ignore differences between market segments and targets the entire market with a single offer. This strategy focuses on the general needs of consumers. The company designs products and marketing programs according to a large number of buyers.

Most modern marketers are highly skeptical about this strategy. Difficulties arise in developing products or brands that satisfy all consumers. In addition, mass marketers often struggle to compete with companies that are more focused on doing the same job to better meet the needs of specific segments and niches.

Segmented marketing

Segment marketing is a strategy that companies adopt targeting various market segments and design separate offerings for each market segment. Offer a variety of products and segment marketing where the company wants to sell a higher and stronger position in each market segment. Develop a stronger position internally as some segments contribute to total sales instead of undifferentiated marketing across all segments.

Concentrated marketing

When using a focused marketing strategy (or niche marketing) instead of following a small section of a large market, most companies operate in one or more smaller segments or niches.

With the help of centralized marketing, the company achieves a strong market position thanks to its more in-depth knowledge of consumer needs in the niche it serves and a well-deserved distinctive reputation. Can market more effectively by tailoring its products, prices and programs to the needs of well-defined segments. It can also market, target, more effectively provide its products or services, channels and communication programs only to the consumers it can serve best and most profitably.

Choose A Targeting Strategy

Companies must consider many factors when selecting a marketing alignment strategy. What strategy is best depends on the company's resources. When a company's resources are limited, focus marketing makes the most sense. The best strategy also depends on the level of product variety.

If most buyers have the same tastes, buy in large quantities are the same and react the same to marketing actions, thus called undifferentiated marketing according to Finally, the marketing strategies of competitors must be considered. When competitors use this marketing as differentiated or focused, undifferentiated marketing can be self-defeating. Conversely, with competitors with the help of undifferentiated marketing, the company can benefit from using differentiated or centralized marketing that is tailored to the needs of buyers in a particular segment.

Choose a targeting strategy

Businesses must consider many factors when choosing a marketing alignment strategy. What strategy the best one depends on company resources. When company resources are limited, marketing Focus is what makes the most sense. The best strategy also depends on the level of variation Product. Undifferentiated marketing is more suitable for uniform products such as pomelos or grapefruit steal Products that can vary in design, such as cameras and cars, are better suited to stand out and Concentration. The phases of the product life cycle must also be considered. If company for launching a new product, it may be easier to release only one version, but marketing is not Differentiated or focused marketing may make the most sense. However, it is in the mature stage product life cycle, differentiated marketing often makes more sense.

When competitors use differentiated or centralized marketing, undifferentiated marketing can be self-defeating. In contrast, when competitors use undifferentiated marketing, the company can gain by using differentiated or focused marketing that focuses on the needs of a particular buyer segment.

Differentiation and positioning

As well as deciding which market segments to target, a company must also decide on its value proposition - how to create differentiating value for the target segments and what position it wants to achieve within those segments. Positioning of a product refers to how consumers define the product based on important characteristics - related to the location of the product. consumer products vs competitor products are made in factories, but brands come to mind of consumers.

Choose a differentiation and positioning strategy

The splitting and positioning task consists of three steps:

Identify a specific set of competitive advantages to build a position, select the right competitive advantages, and choose an overall positioning strategy. The company must then communicate effectively and market the chosen position.

Identify possible value differences and competitive advantages

To find a point of differentiation, marketers must consider the customer's overall experience with a company's product or service. An observant company can find ways to excel at every customer encounter. How can a company or its market offering set itself apart? This can vary by product, service, channel, person or line image.

To build profitable relationships with target customers, marketers must understand their needs and provide more customer value than their competitors. If a company can successfully differentiate itself and position itself as a superior provider that benefits its customers, it will gain a competitive advantage.

Choose the right competitive advantage

Choosing a competitive advantage to position your product or service can be difficult, but making such a choice is critical to your success. Choosing the right differentiator can help your brand stand out from the competition.

Develop a position statement

Company and brand positioning should be summarized in a statement. The declaration should be of the form: For us (target and demand segment) is (brand) (concept) (differentiator).

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