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Artificial intelligence

ChatGPT Vs Search Engine

3 April 2023   14:37 Diperbarui: 6 April 2023   08:47 320
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Uproar of ChatGPT 

 Running a business or institute needs so many technology tools utilized. The increase of digital technology facilitates all the industry companies. Every company conducts its best to serve the customer. The company must be a reputable image for the public so that it can convince people to be its loyal customer. To keep a loyal customer, a company needs to be responsive to every issue. Not only be responsible but also the company must be a trouble solver to grant the customer an excellent experience of using their service.

Nowadays, the increase of technology has provided an easy tool for helping the company, one of the technology tools that the company can utilize for keeping get in touch with the customers' issues is ChatGPT, an intelligent dialogue form that formulated the human-text naturally. 

It drives the company to be easier to handle a lot of issues from the customer. Through ChatGPT the company can provide the solution formed into the conversationally answer for their customer. Is this the same with Search Engine, isn't it? The Search Engine will provide all the answers to every question, will not they? That's true that Search Engine provides all the answers to all of the questions typed. So,  why do we need the ChatGPT anymore?

There is diversity and similarity between ChatGPT and Search Engine. Based on chat-gpt.org ChatGPT was designed by Openai company that is able to generate the response to the questions designed in human-friendly language. It means that ChatGPT can be utilized as the convo-robot to respond to any issues. Meanwhile, Search Engine is the software used as media for seeking information. Both ChatGTP and Search Engines are similar, they provide the response to any issues but on the other hand, they have the diversities.

What different?

ChatGPT and Search Engine have diversity based on some characteristics:

1. Accuracy of the information

ChatPTG will provide the summary of the result with no resources, it is more to-do point and it looks less accurate and credible than Search Engines.

2. Many clicks

Search Engine needs many clicks for getting one answer, the user must filter and summarize by themselves. Meanwhile, ChatGPT will only need a click for gaining the point of the answer. It is suitable for being a chit-chat tool.

3. Eye-catch

Search Engine consists of a lot of advertising contrasting with ChatGPT which has no advertising. It will look a good eye-catch

4. Availability of the content

Search Engine is up to date and has no limit for providing all the information because the Search Engine is designated to focus on seeking and matching the code or keyword used and has no time limit. Meanwhile, ChatGPT is only to interpret the answer by stimulating human conversation. We still can find the apology phrase for the unable of finding the answer to the query. It means that ChatGPT has a limit on its content resource.

5. Image

ChatPTG doesn't provide the image. Search Engine not only provides the image but also the supporting graphic

The statistical number of user

Picture of the Search Engine statistical number in March 2022-Februari 2023. 

Source: statcounter.com
Source: statcounter.com

            The graphic above shows the statistical number of Search Engines users in a year. There are so many Search engines. The highest number is for Google about 90%. In a day Google can gain over 8.5 billion searches. Following by Bing, Yahoo, Yandex, and Baidu. It means that Search Engine is a fundamental tool for people with high popularity that can be utilized by anyone individually.

Picture of the increase of ChatGPT statistical number. 

Source: tooltester.com
Source: tooltester.com

 The graphic above shows the statistical number of ChatGPT users. Based on the data, it can be concluded that the increase of ChatGPT is the fastest. It is only five days for gaining a million users compared with other huge platforms. Moreover, ChatGPT has an extensive increase. For example, some gigantic companies utilize ChatGPT  such as Meta, Canva, and Shopify.

 

Could the ChatGPT replace Search Engine?

 

According to the comparison between the statistical number of Search Engine and ChatGPT, they have a lot of users globally. For the reason these two software platforms are highly useful in people's life. People who seek for any information can utilize the  Search Engine and ChatGPT. But which one is the best? Has the ChatGPT attacked the Search Engine?

Both of the ChatGPT and Search Engine have the advantage and disadvantage. The ChatPTG is being uproar currently among the business company. Some companies have utilized the ChatGPT as their chat-bot for facilitating the automatic conversation agent. The company will be helpful through the automatic, custom, and interpretation response for any customer issues. Through ChatPTG the customer will gain the experience like communication with human actively.

On the other hand, it can be aforementioned that it is a difficult one for replacing the Search Engine as the information usage tool, because it can be a seeker engine where people are able to gain the information widely, coherently, and accurately. Search Engine is an appropriate tool for conducting the research as the resource usage of the information. In a day everyone will seek new information they need, and all the information people need will be administered by Search Engine with no limit anywhere, rapidly, and credible. People can screen and summarize up the answer by themselves.

 After comparing and analyzing between these advantageous tools which are ChatGPT and Search Engine have driven us to differentiate their own characteristic they have. Why should ChatGPT replace the Search Engine while they have a diversity? It will be a great for considering the convenient tools based on the intention. If they need a convo-robo to talk intensely as the customer service assistant they can utilize the chatGPT. Nevertheless, people can utilize Search Engine to seek the information based on their intention.

 

 

References:

 

https://chat-gpt.org/

https://uxdesign.cc/is-chatgpt-the-beginning-of-the-end-for-search-engines-359da42388db

https://www.makeuseof.com/is-chatgpt-search-engine-threat/

https://bosctechlabs.com/chatgpt-vs-search-engine/

https://www.computerhope.com/jargon/s/searengi.htm

https://startupbonsai.com/search-engine-statistics/#:~:text=Google%20has%20the%20biggest%20search,industry%20while%20Bing%20has%201.18%25

https://gs.statcounter.com/search-engine-market-share

https://www.forbesmiddleeast.com/innovation/artificial-intelligence-machine-learning/chatgpt-is-coming-to-a-customer-service-chatbot-near-you

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