Hasil Kunjungan Air Asia

Crisis Management & Communication

Crisis management is a process designed to prevent or lessen the damage a crisis can inflict on anorganization and its stakeholders. As aprocess, crisis management is not just one thing.

sumber: ppt AIR ASIA

Crisis Statement & Tools

 Standby Statement

Respond to the crisis promptly by providing quick updates on social media and issuing statements to media inquiries.

Press Release

After providing a quick update through a standby statement,we should draft a press release containing comprehensive information and facts to clarify any misunderstandings from the initial news coverage.

Press Conference

If news coverage and media inquiries persist, arrange a press conference to provide clear explanations directly from the source.