Siapa sangka, kejayaan Kodak dan Fuji Film tiba-tiba runtuh dengan kehadiran aplikasi fotografi seperti Instagram. Cukup dengan kamera smartphone berh
The words of irrelevant may translate into a down turn of the company, which means people are losing their jobs. Then who is responsible to it? The CE
Just a question yourself now, if you do you familiar with starbuck; an international coffee shop chain based in the United States? If yes, then you mu
[caption id="attachment_107645" align="alignleft" width="300" caption="Your people faces the customer everyday"][/caption] Customer Experience is
A new marketing concept is conquering the Internet World right now. “CRM” is an acronym for Customer Relationship Management. That means a company can
[caption id="attachment_107526" align="alignleft" width="300" caption="Audio Video On Demand"][/caption] Anyone understand the meaning of relations
[caption id="attachment_107446" align="alignleft" width="300" caption="Bang Malik Meatball noodle soup"][/caption] Could you ever imagine that your
Waiting is something that most people in this world avoid of. Why? Because it is boring, can you imagine if you had to wait your wife at the beauty sh
What is service? Its an easy question, but hard to understand the essence of it. As my mother always said, if you don't know the essence then you will
