Listening skills are very important in communication because they help create better understanding, build stronger relationships, and make communication more effective. The following is material regarding the importance of listening skills in communication:
1. Active Listening Helps Build Trust
Listening is not just about hearing the words, but also understanding the meaning and feelings behind them.
2. Prevent misunderstandings and conflicts
Misunderstandings often occur when we don't listen well, or only capture part of the message conveyed.
3. Increase Empathy and Emotional Understanding
Active listening makes it easier for us to understand other people's feelings, needs, and perspectives.
4. Strengthen relationships with the person you are talking to
Active listening shows that we are truly present in the conversation.
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