3. provide appropriate work methods and tools;
4. implementing an incentive/reward system for work completion.
In 1913, Henry Ford and Charles Sorensen combined knowledge of standardized components with production lines, in the meat packing and mail order industries. In addition, it added a new concept to the production line, namely the workers stood, while the materials moved. Quality control also played a big role in the history of operations management. Walter Shewhart (1924) combined his knowledge of statistics with the need for quality control and discovered the basics of statistical calculations and sampling to control quality. W. Edwards Derning and Frederick Taylor (1950) argued that management must do more to improve the work environment and processes so that quality becomes better.
Operations Management is a field of management that focuses on planning, organizing and supervising various operational processes and activities in an organization to achieve business goals. The following is the history of the development of Operations Management:
1. Early 20th Century: In the early 20th century, the primary focus in operations management was on production efficiency. Scientific thinking and techniques such as mass production from Frederick Taylor and the Assembly Line from Henry Ford played an important role in improving production efficiency.
2. 1940s - 1950s: After World War II, the development of management techniques and operations science continued to grow. Methods such as linear program analysis, queuing theory, and simulation are starting to be applied in the business environment.
3. 1960s - 1970s: The use of computer technology becomes more widespread, allowing the development of management information systems (MIS) and decision support systems (DSS) to assist operations management.
4. 1980s - 1990s: In this era, concepts such as Total Quality Management (TQM) and Lean Manufacturing became the main focus in Operations Management. These principles aim to improve product quality and production process efficiency.
5. 2000s: Globalization and information technology increasingly influence Operations Management. Supply Chain Management is an important key in managing global supply chains.
6. 2010s to present: Innovation and technological developments continue to influence Operations Management. Concepts such as Industry 4.0, which includes IoT (Internet of Things), Big Data, and artificial intelligence (AI), are playing a huge role in changing the way business operations are carried out.
During its development, Operations Management has evolved from a mechanistic approach and a focus on production efficiency, to a more holistic and strategic approach. Today, operations management is not only limited to physical production, but also includes service management, information technology, logistics, supply chain and many other operational aspects. With technology continuing to develop and global challenges continuing to change, Operations Management will continue to adapt to meet the demands of the ever-changing business environment.
