Referensi :
1. Griffin, A. 2008. New Strategies For Reputation Management, Gaining Control of Issues, Crises, & Corporate Social Responsibility. Kogan Page Limited. London.
2. Rustiadi, et al. 2011.Perencanaan dan Pengembangan Wilayah. Crestpent Pres dan Yayasan Pustaka Obor Indonesia, Jakarta.
3. Smith, D Ronald. 2005. Strategic Planning for Public Relations, second edition, Laurence Erlbaum Associates Publisher, London.
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