Perlukah Analisis SDM - 2?

“If you pick the right metrics for success, you will be able to significantly improve the focus of the whole team and thus improve your business. Developing these metrics should be done first by making hypotheses about your business and validating/invalidating these hypotheses. From there you will have a good base understanding that will allow you to determine what metrics to focus on and how to define success for your business.” —Hiten Shah, Co-Founder and CEO of Nira,  Founder of Crazy Egg and KISSmetrics
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