This article is written to remarks my 2nd anniversary working as Sales Development Research Analyst in BPO Company or better known as outsourcing company. Sales Development Research Analyst or SDRA is a position under sales division. Even though there is the word Sales, this position does not perform sales or direct selling activity like sales people in general. SDRA is more about analysis and research activities, then the results will be forwarded to the Sales Development Representatives team for follow-up.
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