According to Webster's 1928 Dictionary in Hamdani (2006: 143) the customer is: "Someone who several times came to the same place to buy an item or equipment".According Irawan (2004: 1) argued that: "Customer is the most important person in the company." While Rangkuti (2006: 318) argued that:"Customers are people who consume or use products or services. A person can be called a customer without the need to buy a product or service, but simply simply consume or use the product or service. "Customer does not depend on us, but we depend on it. Customers never interfere with our work, because he is the purpose of our work.
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