Right after I graduated from university, I dove into my first job as an administrative assistant. Like many fresh graduates, I ended up working in a field quite different from my degree. Looking back, this was one of the best career moves I could've made.Â
My position gave me an inside look at how top executives work and the mechanics behind organisational efficiency and productivity. I took the opportunity seriously, using it as a springboard to learn as much as possible about what makes a business tick.
So, what did I learn in that whirlwind role? Here's a glimpse into the key skills and perspectives I picked up, ones that apply not just to administrative work but to any professional setting.
One of the first lessons I mastered was the art of organisation. Working as an administrative assistant was like becoming a professional juggler, balancing schedules, deadlines, and a thousand little details.Â
Managing the time of busy executives became second nature, and I learned to prioritise tasks and streamline processes. Resource management, too, was part of the job, from keeping track of supplies to assisting with budgets. Every detail had to be accurate, and every task required precision, skills that would be valuable anywhere.
Communication skills, especially, became my superpower. There's a lot more to communication than just talking or writing well. I honed my verbal skills to be clear and concise because, with busy people, every word counts.Â
Whether it was drafting an email or discussing a project with a team member, clear communication made everything smoother. Written communication was no less crucial. A well-written report or memo saves time and eliminates confusion, making sure everyone is on the same page.Â
And, of course, people skills were essential in a job where I interacted with staff, clients, and executives from all backgrounds. Building rapport and understanding others' needs helped immensely.
Technology was my daily toolkit. I became a whiz at office software and even learned new industry-specific tools on the fly. The ability to adapt quickly to new technology was essential in a role that relied on a range of software programs. Mastering these programs streamlined my work and allowed me to contribute more effectively to the team.