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Melia Gautama Wijaya

Mahasiswa Penerima Beasiswa Unggulan STP Trisakti

Employee Learning and Development at Hotel Business

Diperbarui: 16 Agustus 2021   17:11

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Ruang Kelas. Sumber Ilustrasi: PAXELS

The example of learning and development in hotel business is employee training. Training is a learning process that involves the changing of attitudes, sharpening of skills, and acquisition of knowledge to enhance the performance of team members. Training needs to observe the team's current level of attitude, skill, and knowledge is anything less than desired performance, the needs exist. 

The value of training to team members are increasing job satisfaction, raises team member confidence, help employee learn specific knowledge of skills to improve performance in their current roles, work more efficiently, development is more expensive and focuses on employee growth and future performance rather than an immediate job role, support the right talent, individual career path. 

The reason why the company has to do training to the employee are to help attract and keep great employees, the example are build loyalty, increase reputation, and bring good people. 

The second is to help create promotable employees (usually for manager), the example are create a pool of capable workers, create employee ready for promotion, and helps identify strengths and weakness. The third is to keeps employee engaged at work. It is important the team members can do service in excellent way.

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