Retail stores are integrating advanced technologies such as facial feature recognition, real-time selfie analysis, and others to authenticate customers. Moreover, they help in validating transactions, prevent account takeover fraud, and deter external breaches. Biometric recognition solutions streamlined e-commerce sites' operations by cutting down on additional use of resources.Â
AI-powered biometric user authentication enables retail stores to provide customers with a better shopping experience, secure transactions, and hassle-free order placement. Further potencies of these solutions are in the next section:
Reduces Chargeback ClaimsÂ
Digital innovations in e-commerce operations are increasing false chargeback claims exposing these sites to huge financial losses. However, by accurately verifying customers and their addresses through real-time biometric screening, retail stores can prevent additional charges. Ultimately, this industry can mark more revenues and restrict fraudsters at the bay.
Prevents Account Takeover Fraud
Despite the services and products, e-commerce sites offer, securing their customers from account takeover is the most crucial task. This type of fraud helps criminals conceal their true selves by using spoofing attempts and bypassing biometric security systems.Â
Retail stores can validate transactions to prevent Card Not Present (CNP) and account takeover fraud by integrating biometric recognition systems. These AI-powered IDV solutions map customers' biological features which are impossible to replicate. This way, biometric identity verification ensures buyer making a purchase is an actual account holder.
In Summation
Fraudsters are deploying various strategies to exploit e-commerce sites. These advanced tactics leave retailers with financial and reputational losses while driving legal consequences. In the ever-increasing threat of criminal activities, e-commerce sites should integrate efficient biometric recognition services to draw a line between legitimate buyers and imposters. Furthermore, real-time identification further prevents fraud enabling customers to shop in a more secure environment.Â